Need to activate a Sky service or device? You’ll likely need an activation code to complete the process. These codes link your equipment or service to your Sky account, ensuring you can access all the features and content you’re entitled to. Here’s a breakdown of how to obtain your Sky activation code depending on what you’re trying to activate:
1. Activating Sky Stream Puck
If you’re setting up a new Sky Stream puck, the activation code is generated during the initial setup process:
- Follow the on-screen instructions: Connect your Sky Stream puck to your TV and power it on. The setup wizard will guide you through the necessary steps.
- Look for the code on your TV screen: During the setup process, a 6-digit activation code will be displayed on your TV screen. Keep this screen visible.
- Go to the activation website: Using a separate device (smartphone, tablet, or computer), visit sky.com/activate.
- Enter the code: Input the 6-digit code from your TV screen into the website and follow the instructions to complete the activation.
2. Activating Sky Glass or Sky Q
For Sky Glass or Sky Q, the activation process might vary slightly:
- Check your welcome email: If you’re a new Sky Glass or Sky Q customer, your welcome email might contain your activation code.
- Look for the code on your TV screen: If you’re re-activating your Sky Glass or Sky Q, you might find the activation code displayed on your TV screen when prompted.
- Contact Sky customer support: If you can’t find your activation code, reach out to Sky customer support for assistance. They can provide you with the necessary code.
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3. Activating Other Sky Services
- Sky Mobile: When activating a new Sky Mobile SIM, you won’t need a separate activation code. Simply follow the instructions provided with your SIM card, which usually involves inserting the SIM into your phone and completing the activation online or through the Sky Mobile app.
- Sky Broadband: Sky Broadband activation usually doesn’t require a separate code. Your broadband service should activate automatically once the installation is complete. If you encounter any issues, contact Sky customer support.
Troubleshooting Tips
- Code not working: Double-check that you’ve entered the code correctly, paying attention to any case sensitivity.
- Code expired: Activation codes might have an expiration date. If your code has expired, contact Sky customer support for a new one.
- Can’t find the code: If you’re unable to locate your activation code, don’t hesitate to contact Sky customer support. They can guide you through the process and provide the necessary information.
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By following these steps and tips, you can easily obtain your Sky activation code and enjoy seamless access to your Sky services and devices.